Terms of Service

1. Agreement to these Terms

These Terms of Service (the “Terms”) are a binding agreement between you and PatternGrade (“PatternGrade”, “we”, “us”) covering the website at patterngrade.com, the application at app.patterngrade.com, any mobile application, and any data, feed, export or API we make available (together, the “Service”).

By creating an account, or by using the Service at all, you agree to these Terms and to our Privacy Policy and Risk & Disclaimer, both of which form part of this agreement. If you do not agree, do not use the Service.

You confirm that you are at least 18 years old and old enough to enter a binding contract where you live; that you are using the Service for your own account and not on behalf of anyone else unless you are authorised to bind them, in which case “you” means that organisation; and that you are not located in, or a resident of, a country or region subject to comprehensive trade sanctions, and are not a person with whom we are prohibited from dealing.

The Service is operated from, and directed at users in, jurisdictions where it is lawful to offer it. We make no representation that the Service is appropriate or available for use anywhere in particular. If you access it from elsewhere you do so on your own initiative and are responsible for complying with your local law.

2. What PatternGrade is, and what it is not

PatternGrade is a technical pattern scanner. After each market close it runs a fixed set of structural rules over end-of-day price and volume data for every liquid US stock (~4,500 names), and reports which of those rules a security currently satisfies. Each result carries a letter grade and, in some views, illustrative target and stop levels computed by the same rules.

What PatternGrade is not. PatternGrade is not, and does not hold itself out as:

• a registered investment adviser, portfolio manager, exempt market dealer, investment dealer or broker-dealer, in Canada, the United States or any other jurisdiction;
• a financial planner, financial advisor, or any other regulated title, and we do not use those titles to describe ourselves;
• a bank, custodian, clearing firm, exchange, or alternative trading system;
• a fiduciary to you, in any capacity, for any purpose.

We do not hold client money or securities, we have no access to any brokerage account of yours, and we do not place, route, transmit or execute orders. Using the Service does not create an advisory, brokerage, fiduciary, agency or professional relationship between you and us of any kind.

Nothing on the Service is an offer to sell, or a solicitation of an offer to buy, any security or other financial instrument, in any jurisdiction where such an offer or solicitation would be unlawful or would require registration we do not hold.

3. No investment advice, no recommendation

Nothing on the Service constitutes investment, financial, legal, accounting or tax advice, and nothing on the Service is a recommendation that any security, portfolio, transaction or strategy is suitable for you or for anyone.

Pattern detections, letter grades, breakout levels, measured moves, invalidation levels, rankings, heatmaps, screens, comparisons and every other output of the Service are the mechanical results of applying published rules to historical data. They describe what a chart has done. They do not express a view on what a security is worth, do not predict what it will do next, and are not an instruction, signal, or invitation to trade.

The output is impersonal and is not tailored to you. The same scan is produced for every user at the same time. We do not know, ask for, or take into account your investment objectives, financial situation, income, net worth, tax position, time horizon, existing holdings, or tolerance for risk. Because the output takes none of that into account, it cannot be, and must not be treated as, a suitability assessment or personal recommendation. Any apparent fit between an output and your circumstances is coincidence.

Do not ask us for personal advice. Our support, email, chat, social media and community channels are for questions about the Service — how a scanner works, what a number means, how to use a feature. We will not tell you what to buy, sell, hold or size, and we will not answer questions about your own portfolio or circumstances. If you send us that information anyway, we are not acting on it and no response we give is advice to you.

You should not act on anything you see on the Service without your own research and, where appropriate, advice from a professional who is licensed in your jurisdiction and who knows your circumstances. You alone decide whether any security or strategy is appropriate for you.

4. Independence, conflicts and compensation

We think you are entitled to know who, if anyone, is paying for what you see. As at the date at the top of this page:

• No issuer pays us. We do not accept payment, securities, or any other consideration from any issuer, promoter, investor-relations firm, or anyone acting for them, in exchange for covering, featuring, grading, ranking or mentioning a security. No security appears on the Service because someone paid for it to appear.
• Coverage is rule-driven, not curated. Which securities are scanned is decided by a published liquidity filter, and which ones appear in a result is decided by the scanner rules. We do not hand-pick names.
• We may hold positions. We, our personnel and our contractors may hold, buy or sell securities that appear in the Service’s output, including securities appearing at the time of trading. We do not trade ahead of a scan being published to users, and we do not publish, withhold or alter a result to affect any position.
• Affiliate and advertising arrangements. If we ever earn a commission or other benefit from a link, referral or placement, that will be disclosed clearly and next to the link itself, not only here.

If any of this changes, we will change this section and say so on this page before the change takes effect.

5. Performance figures and hypothetical results

The Service publishes no performance statistics of its own. We do not publish, and do not authorise anyone to attribute to us, any hit rate, win rate, success rate, expected return or probability for any pattern, any grade or any security. A grade is a measure of how closely a chart matches a pattern definition and nothing else. Our methodology page sets out how detection and grading work and why no outcome statistics are published, and it forms part of how these Terms should be read.

The one place the Service produces performance figures is the strategy backtester, where you define rules and we simulate them over historical data on your instruction. Everything in the rest of this section applies to those figures, and to any historical price data shown alongside past detections.

PAST PERFORMANCE IS NOT INDICATIVE OF, AND DOES NOT GUARANTEE, FUTURE RESULTS. NO REPRESENTATION IS MADE THAT ANY PATTERN, SCANNER, GRADE OR STRATEGY WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN.

You further acknowledge and agree that:

• The figures are hypothetical. They are simulated results computed after the fact from historical data. No money was at risk, no order was placed and no order was filled. They do not fully account for commissions, spreads, slippage, borrowing costs, financing, taxes, or the effect of your own order on the price — all of which reduce real returns.
• Hypothetical results have inherent limitations. Because the rules were designed with the benefit of hindsight over the same period they are measured on, results are prone to overfitting, and there are frequently sharp differences between hypothetical results and the results actually achieved afterwards.
• Grades are labels, not probabilities. A grade summarises how well a detection matched a rule set. It is not a statement that a higher grade will outperform a lower one. We make no claim that it does, and our own internal measurements do not show that it does.
• Samples may be small and results may be revised. A simulation over few trades is indistinguishable from luck. Figures are recomputed as new data arrives, as data is corrected, and as methodology changes, and they may move materially. A number you saw yesterday may not be the number today.
• Markets change. Behaviour observed in one market regime frequently fails to repeat in another.

Any statement anywhere on the Service about how a pattern, grade or scanner has performed is subject to this section, whether or not it repeats these words.

6. Risk of loss, and the risk you accept

Trading and investing in equities, options, derivatives and other financial instruments involves substantial risk and is not suitable for everyone. YOU MAY LOSE SOME, ALL, OR — WITH LEVERAGE, MARGIN, SHORT POSITIONS OR DERIVATIVES — MORE THAN THE AMOUNT YOU INVESTED. Short-term and day trading carry particularly high risk and cause many people who attempt them to lose money. Only risk capital you can afford to lose entirely.

You accept that you use the Service entirely at your own risk and that you are solely responsible for:

• every decision you make to buy, sell, hold, size, hedge or exit a position, whether or not the Service was among the things you looked at;
• evaluating for yourself the merits and risks of anything the Service surfaces, and verifying any figure that matters against your broker or another authoritative source before you act on it;
• your own compliance with the law that applies to you, including securities law, tax law, and any trading restrictions imposed by your employer, your regulator, or an issuer whose securities you may hold or have information about.

7. Market data and third-party content

The Service depends on price, volume, corporate action, earnings and reference data supplied by third parties. We do not create that data and cannot guarantee it.

• It is end-of-day, not real time. Prices shown are delayed and are historical by the time you see them. Nothing on the Service is a live quote, and it must not be used as one.
• It is not for execution. The Service is not an order-entry, order-routing, execution or trade-confirmation system, and must not be relied on as a record of what you own or what anything is worth.
• It may be wrong, late or missing. Data may contain errors, gaps, stale values, unadjusted splits or dividends, wrong symbols, or delays, whether ours or a provider’s. We correct what we find, but we do not warrant that the data is accurate, complete, current or fit for any purpose.
• Third-party providers disclaim liability too. Our data providers and exchanges are not liable to you for the data they supply, are not responsible for the Service, and are intended third-party beneficiaries of the disclaimers and limitations in sections 14 and 15.
• Redistribution is not permitted. Your licence to market data is for your own personal or internal business use. You may not redistribute, republish, resell, or make it available to any third party, and you may not use it for automated trading, algorithmic order generation, price referencing, order verification, smart order routing, index construction, or any other non-display purpose.

Where the Service links to or embeds third-party content — news, filings, charts, research, community posts — that content is the responsibility of whoever produced it. We do not endorse it, have not verified it, and are not liable for it.

8. Automated and AI-generated output

Parts of the Service use, or may in future use, automated systems including machine learning and large language models to summarise data, explain a pattern, or answer questions about the Service.

Output from those systems is probabilistic. It can be incomplete, out of date, or confidently wrong, including inventing facts, figures, prices or sources that do not exist. You are solely responsible for evaluating and independently verifying any automated or AI-generated output before relying on it for anything. Every restriction in section 3 applies to such output in full: it is not advice, not a recommendation, and not tailored to you, no matter how it is phrased or how confident it sounds, and no wording it produces can vary these Terms.

9. Your account

Most features require an account. You agree to provide accurate information and keep it current, to keep your credentials confidential, and not to share, sell or transfer your account or let anyone else use it. You are responsible for everything that happens under your account, including anything done by someone you gave access to. Tell us at support@patterngrade.com promptly if you believe your account has been compromised.

One person, one account, unless we agree otherwise in writing. An organisation may hold an account, but each named seat is for one individual.

10. Subscriptions, billing and refunds

PatternGrade is free during early access. If and when paid plans launch we will email every registered user before any charge is made. Nothing you use today starts billing on its own.

What you are charged

The price, billing interval and currency of a plan are shown at checkout before you confirm. That page is generated by our payment processor from the live price, so the amount displayed there is the amount charged. Prices exclude sales tax, VAT and GST, which is added at checkout where it applies.

Automatic renewal

Paid plans are subscriptions. Unless you cancel first, a subscription renews automatically at the end of each billing period — monthly for a monthly plan, annually for an annual one — and the payment method on file is charged the then-current price for a further period. This continues until you cancel.

Cancelling

You can cancel at any time from Settings, which opens the payment processor’s own portal. Cancellation takes effect at the end of the period you have already paid for: you keep full access until then and are not charged again. You never have to call, email, or speak to anyone to cancel.

Refunds

If the Service is not what you wanted, email support@patterngrade.com within 14 days of a charge and we will refund it in full, no questions asked. This applies to your first charge on a plan and to any renewal charge. Refunds go back to the original payment method.

If you live in the EU, EEA, or UK you also have a statutory 14-day right to withdraw from a distance contract. By starting a paid plan you ask us to make it available to you immediately. Our 14-day refund above is offered regardless of that statutory right and on the same timetable, so choosing immediate access costs you nothing.

Price changes

We may change plan prices. We will email you at least 30 days before a change affects a subscription you already hold, and the new price applies only from your next renewal. If you do not want it, cancel before that renewal and you will not be charged it.

Failed payments

If a charge fails, your access continues while the payment processor retries, so one expired card does not lock you out mid-period. If every retry fails the subscription ends and the account returns to the free plan. Nothing you saved is deleted.

The free plan

We may change what the free plan includes. We will not move a feature you are actively using behind a paywall without telling you by email first.

11. Acceptable use

You agree not to:

• scrape, crawl, spider, harvest, mirror or programmatically extract data from the Service except through an API we document and authorise for your plan, and within its published rate limits;
• use the Service, or its output, to train, fine-tune, evaluate or build any machine-learning model, dataset or competing product;
• redistribute, republish, resell, sublicense, broadcast or share the Service’s output — including scan results, grades, levels and statistics — to anyone else, whether free or for payment;
• present the Service’s output as your own advice, recommendation, signal service or research, or use it to advise, manage money for, or solicit others, unless you hold every registration or licence that activity requires where you and your clients are located, in which case you do so entirely on your own responsibility and licence and not ours;
• use the Service in connection with market manipulation, a pump-and-dump or similar scheme, trading on material non-public information, or any other conduct that is unlawful or that creates a false or misleading impression about a security;
• reverse-engineer, decompile or attempt to derive the source code, models or rule definitions behind the Service, except where that restriction is unenforceable by law;
• probe, disrupt, overload or circumvent the security, access controls, authentication or rate limits of the Service, or access any account or data that is not yours;
• use the Service to violate any law or regulation, to infringe anyone’s rights, or to transmit malware or unlawful content;
• remove, obscure or alter any disclaimer, attribution or notice we display alongside the output.

We may investigate suspected breaches, and may take any step we reasonably consider necessary, including rate-limiting, suspending or terminating access, and reporting conduct to a regulator or law enforcement.

12. Intellectual property

The Service — including its code, models, rule definitions, grading logic, statistics, text, design, and the PatternGrade name and logo — is owned by us or our licensors and is protected by copyright, trademark and other law. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your own personal or internal business trading research, for as long as your account is in good standing and subject to these Terms. No other right is granted, expressly or by implication.

If you send us feedback, suggestions or ideas, you grant us a perpetual, worldwide, royalty-free licence to use them without obligation or attribution. You keep ownership of any content you create in the Service, such as watchlists and notes, and grant us only the licence needed to host, back up and display it to you.

13. Links, comparisons and third-party names

The Service links to third-party sites and, on our comparison pages, names other products. Those names and trademarks belong to their owners and are used for identification and honest comparison only. We are not affiliated with, endorsed by, or sponsored by any of them. Comparisons reflect our understanding at the time of writing and may be out of date; check the other product’s own materials before relying on anything we say about it. We do not control third-party sites and are not responsible for their content, products or privacy practices.

14. Disclaimer of warranties

THE SERVICE, AND EVERYTHING AVAILABLE THROUGH IT, IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting that, we do not warrant that the Service will be uninterrupted, timely, secure or error-free; that defects will be corrected; that a scan will run, complete or publish on any given day; that any pattern detection is correct, complete, or the same conclusion a human analyst would reach; that any statistic, grade, target or stop level is accurate or will be repeated; or that the Service will meet your requirements or produce any particular result, financial or otherwise. Pattern recognition is inherently subjective and approximate: two analysts can look at one chart and disagree.

No advice or information, oral or written, obtained from us or through the Service creates any warranty not expressly stated here.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PATTERNGRADE AND ITS OWNERS, PERSONNEL, CONTRACTORS, SUPPLIERS AND DATA PROVIDERS WILL NOT BE LIABLE TO YOU FOR ANY TRADING OR INVESTMENT LOSS, LOST PROFIT, LOST OPPORTUNITY, LOST DATA, LOSS OF GOODWILL, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, ON ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) CAD $100.

This limitation applies whether the claim arises in contract, tort, negligence, statute, or otherwise, and it applies in particular to losses arising from inaccurate or delayed data, an incorrect or missed pattern detection, an incorrect statistic, grade, target or stop level, downtime, or your reliance on anything the Service produced. These allocations of risk are a fundamental basis of the bargain between us and apply even if a limited remedy fails of its essential purpose.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross or intentional fault, or for anything else that cannot be limited or excluded under the law that applies to you — including, for consumers in Québec, liability for bodily or moral injury, and rights under the Consumer Protection Act. See section 21.

16. Indemnification

You agree to indemnify, defend and hold harmless PatternGrade and its owners, personnel, contractors, suppliers and data providers from any claim, demand, loss, liability, penalty, cost or expense (including reasonable legal fees) arising out of or relating to: your use of the Service; your breach of these Terms or of any law; your infringement of anyone’s rights; any trading or investment decision you make; and any use of the Service’s output by you to advise, solicit or manage money for another person. We may take over the defence of any such claim at your expense, and you will not settle anything affecting us without our written consent. This section survives termination.

17. Suspension and termination

You may close your account at any time. We may suspend or terminate your access, immediately and without refund of any amount already earned, if you breach these Terms, if we are required to by law, or if your use risks harm to other users, to a data provider, or to the Service itself. Where the circumstances allow it, we will tell you why and give you a chance to put it right.

We may also discontinue the Service, or any part of it, on reasonable notice by email. If we discontinue a paid plan you are on, we will refund the unused portion of what you paid.

On termination, your licence ends and you must stop using the Service. Sections 3, 5, 6, 12, 14, 15, 16, 18, 19, 20 and 23 survive.

18. Resolving disputes

Talk to us first

If you have a dispute with us, you agree to raise it with us before starting any formal proceeding, by emailing legal@patterngrade.com with a description of the problem and what you want. We will do the same. Most things are fixable this way, and both sides agree to try in good faith for 60 days.

Individual claims only

To the extent permitted by the law that applies to you, you and PatternGrade each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding, and each waive any right to a trial by jury. Where the law where you live does not permit this — including for consumers in Québec and in parts of the EU, EEA and UK — this paragraph does not apply to you and does not affect the rest of these Terms.

No arbitration is imposed yet

Because we have not yet named a governing law (see section 19), these Terms do not require you to arbitrate anything. If we introduce an arbitration clause, we will email registered users first and you will be able to opt out of it.

Time limit

To the extent the law that applies to you allows a contractual limitation period, any claim relating to the Service must be brought within one year after it arises, or it is permanently barred. Where your local law sets a limitation period that cannot be shortened by agreement — as it does for consumers in Québec — that period applies instead.

19. Governing law

PatternGrade is not yet incorporated, so these Terms do not name a governing law. We will name one here, and email registered users, before we charge for the Service. Until then nothing in these Terms limits any right you have under the law where you live, and any dispute is governed by the law that would apply in the absence of a choice.

20. Language of this agreement, and your choice of version

These Terms, the Privacy Policy and the Risk & Disclaimer are published in English, French and Spanish. The French and Spanish versions are complete translations of the English one, and every one of them is available to you, free, before you create an account — from the switch at the top of this page, from the links on the sign-up form, and at any time afterwards.

Which version binds you

If you are a consumer in Québec, or anywhere else whose law entitles you to this agreement in a language other than English, the version in your own language is the one that binds you — unless, after that version has been made available to you, you expressly choose to be bound by the English one instead. Where the version that binds you and the English version differ, yours prevails.

The sign-up form asks that question directly. It presents the agreement in your language, and it offers a separate box, unticked, by which you may elect the English version. Ticking nothing is a complete answer: your own language governs. We record against your account which language was shown to you, whether you made that election, and when.

If you elected the English version

By making that election you confirm that the French version of these Terms and of all related documents was remitted to you and available to you to examine before you made it, and that it is nevertheless your express wish that only the English version bind the parties and prevail in the event of any discrepancy. Les parties reconnaissent que la version française de la présente convention et de tous les documents s’y rattachant leur a été remise et qu’elles ont eu l’occasion d’en prendre connaissance, et exigent expressément que seule la version anglaise les lie et fasse foi en cas de divergence.

You may withdraw that election at any time by emailing legal@patterngrade.com, and the version in your own language will bind you from then on. Withdrawing costs you nothing and affects nothing else in this agreement.

Everywhere else

For everyone whose law does not require otherwise, the English version is the operative agreement and prevails over any translation, which is provided for convenience. Nothing in this section takes away a right you have under the law where you live to receive this agreement, or to deal with us, in your own language.

21. Rights these Terms do not take away

If you deal with us as a consumer, you have rights under your local law that a contract cannot take away, and these Terms do not try to. Every disclaimer, exclusion, limitation and waiver above applies only to the extent the law that applies to you allows it, and where a provision is not allowed it simply does not apply to you. In particular:

• Québec. The Consumer Protection Act (CQLR c. P-40.1), the Charter of the French Language (CQLR c. C-11) and the Civil Code of Québec apply, and nothing here waives the legal warranties, the right to be bound by the French version unless you expressly choose otherwise (see section 20), the restrictions on arbitration and choice-of-forum clauses, or the prescription periods they provide.
• Elsewhere in Canada. Provincial consumer protection and business practices legislation applies and is unaffected.
• EU, EEA and UK. Mandatory consumer protection law of your country of residence continues to apply, including your right to bring proceedings in your local courts.
• Elsewhere. Any equivalent non-excludable statutory guarantee or right applies in the same way.

None of this changes the central point of sections 3 to 6: consumer law does not turn a research tool into investment advice, and it does not make us responsible for your trading decisions.

22. Changes to the Service and to these Terms

We may change the Service — adding, altering or removing scanners, data, features and statistics — as it develops. Where a change removes something you actively use, we will tell you by email first.

We may also update these Terms. The “last updated” date at the top always reflects the current version. For material changes — anything affecting your rights, your money, or how disputes are resolved — we will give registered users at least 30 days’ notice by email before the change takes effect, and the change will not apply retroactively to a dispute that has already arisen. Continuing to use the Service after a change takes effect means you accept it; if you do not, close your account.

A change published in English is published in French and Spanish at the same time. We do not put a revision into effect in one language before the others.

23. General

Entire agreement. These Terms, together with the Privacy Policy and the Risk & Disclaimer, are the whole agreement between us about the Service and replace anything said before, including marketing copy. If a marketing statement and these Terms conflict, these Terms govern.

Severability and waiver. If a provision is held unenforceable, it is limited to the minimum extent necessary or severed, and the rest stays in force. Not enforcing a provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, financing or sale of the business, on notice to you.

Force majeure. Neither of us is liable for failure to perform caused by something outside reasonable control, including exchange or data-provider outages, network or cloud failures, power loss, government action, or natural disaster.

Notices. We give notice by email to the address on your account or by posting on the Service; you give notice by email to legal@patterngrade.com. Keep your email address current — notices sent to a stale address still count.

No third-party rights, except that our personnel, suppliers and data providers may rely on sections 7, 14, 15 and 16.

24. Contact

Questions about these Terms? Email legal@patterngrade.com. For anything about your account or a charge, email support@patterngrade.com.